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Our Services

At New ýapp we empower individuals with special needs to find acceptance, purpose, pride, friendship, respect, joy, dignity and the opportunity to achieve greater independence within the communities in which the live, work, and socialize.

Located on a beautiful, large campus in the heart of the San Fernando Valley, New ýapp creates opportunities to maximize personal and vocational growth for individuals with developmental and other disabilities. Our CARF certified programs fall into the following three categories:

Connecting

New ýapp provides intake and assessment, placement and referrals, evaluation and reporting. We connect Members to valuable programs and services on their way to bright futures.

Learning

New ýapp provides programs that give our participants the opportunity to learn self-advocacy and explore creative self-expression, educational activities, and cultural events.

Working

New ýapp has been recognized by the Department of Developmental Services as one of the most successful providers in Los Angeles County in finding jobs for people with special needs.

Living

Our residential programs are renowned for their skilled and compassionate care-giving staff, who work diligently, providing personalized instruction on activities essential to daily living.

Service Information

New ýapp creates an exceptional customer experience for Members and their families. We develop, track and oversee our services for Quality Assurance functions related to Member outcomes, and actively develop curriculum and other resources to support Members’ goals. For more information contact:

Anastasia Swan
Member Engagement and Resource Specialist


Phone: 818-894-9401 ext: 304

Member Handbook

New ýapp offers programs and services that empower the lives of our Members. For information on how our person-centered approach can benefit you or someone you know, download our Member Handbook.

Your Rights Under Title VI

New ýapp operates its programs and services without regard to race, color, and national origin, religion, sex, disability (physical or mental), age, genetic information, marital status, sexual orientation or identity, AIDs/HIV status, medical condition, political views or affiliations in accordance with Title VI Civil Rights Act.  Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with New ýapp.

For more information on New ýapp’ civil rights program and the procedures to file a complaint, please contact Human Resources Director at 818-894-9301, or visit our administrative office at 15725 Parthenia Street, North Hills, CA 91343 from 8:30 am to 4:30 pm Monday through Friday.

A complainant may file a complaint directly with the Federal Transit Administration by filling a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.

Additional Translations for Title VI

If information is needed in another language, contact 800-555-1212.